House of Dresses (trading name Proms & Beyond) is committed to ensuring your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, you can be assured that it will only be used in accordance with this privacy statement.

Proms & Beyond may update this policy from time to time by amending this page. You should check this page occasionally to ensure that you are happy with any changes.

This policy is effective from 10/02/2024.

What We Collect

We may collect the following information if you fill in a contact form:

• Name and contact details (e.g., email address, phone number)
• Demographic information such as postcode, preferences, and interests
• School Name to ensure Prom Promise
• Any other relevant details provided in your message or enquiry

Additionally, we collect non-personal statistics about website visits (e.g., number of pages visited) to help improve the user experience. This data does not personally identify visitors.

How We Use Your Information

We require this information to understand your needs and provide better services, including:

• Responding to your enquiries or requests
• Providing information about our products, services, and events relevant to your interests
• Improving our website and customer experience

Security

We are committed to ensuring that your information is secure. We have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

Cookies and How We Use Them

A cookie is a small file that is placed on your computer’s hard drive with your consent. It helps analyse web traffic and tailor the website experience to individual users.

We use cookies to:

• Analyse website traffic and improve our website
• Store preferences to enhance user experience
• Manage contact form submissions

These cookies are used for statistical purposes only and do not provide us access to your personal information beyond what you choose to share.

You can accept or decline cookies. Most web browsers automatically accept cookies, but you can modify your settings to decline them if you prefer. However, this may affect website functionality.

Links to Other Websites

Our website may contain links to other websites of interest. Once you leave our site via these links, we are not responsible for the protection and privacy of any information you provide on those external sites. We encourage you to review the privacy policies of any third-party websites you visit.

Controlling Your Personal Information

We do not sell, distribute, or lease your personal information to third parties unless required by law.

You have the right to request details of personal information we hold about you under the UK General Data Protection Regulation (UK GDPR). If you would like a copy of the information we hold about you, please contact us at:

Proms & Beyond
Unit 7, Riverside Shopping Centre,
Hemel Hempstead, HP1 1BT
Email: mail@promsandbeyond.com

If you believe any information we hold is incorrect or incomplete, please contact us as soon as possible, and we will promptly correct it.

 

Mobile Terms of Service

House Of Dresses T/A PROMS AND BEYOND

Last updated: Sept. 18, 2026

The House Of Dresses T/A PROMS AND BEYOND mobile message service (the "Service") is operated by House Of Dresses T/A PROMS AND BEYOND (“House Of Dresses T/A PROMS AND BEYOND”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

By consenting to House Of Dresses T/A PROMS AND BEYOND’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of House Of Dresses T/A PROMS AND BEYOND through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with House Of Dresses T/A PROMS AND BEYOND. Your participation in this program is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

You may opt-out of the Service at any time. Text the single keyword command STOP to PandB or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other House Of Dresses T/A PROMS AND BEYOND mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.

For Service support or assistance, text HELP to PandB or email mail@promsandbeyond.com.

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.